Paula Boyd

"Hands down, Ms. Paula Boyd is the most professional insurance agent/owner I have encountered. When I have questions, issues, or concerns she has been knowledgeable, patient, and understanding. I have known Ms. Boyd since 2009, and I have observed her extend the same courtesies to all customers. I highly recommend her excellent services for your insurance needs. State Farm has a diamond in their crown thanks to the spirit of excellent that dwells within Ms. Boyd."

"Paula has got to be one of the best insurance agents I have ever had she helped me with my homeowners insurance she took care of my needs very fast very professional she was very kind and she stayed in touch with me until the end made sure I had everything I needed she will come highly recommended to my friends"

"Ms. Boyd is an exceptional owner/agent! She is dedicated and connected to her clients, is a "people person," and puts the needs of customers at the forefront of all decisions. Ms. Boyd shares insurance information in a knowledgable, honest and trustworthy manner. She provides quality customer service, is readily available to answer questions, and follows up with inquires in a timely fashion. A FIVE STAR businessperson indeed!"

"Ms Boyd has been a true gem and a blessing to me. Intelligent, resourceful, patient, very well spoken, open minded, non judgemental, a woman of morals, class personified, very professional, a heart of gold, warm spirited, and not to mention a good friend. She's more than just an agent, she's always gone out her way to try to make my experience with state farm as easy and painless as possible. I admire her and have nothing but the upmost respect for her. I can't express enough how much she's been a blessing to me and I'm truly blessed to have met her and have her as my agent. Thank you so much for being you. Jerome Harrell"

"I considered myself to be a valued customer of State Farm for over 30yrs. During that time I've had just a few agents and I consider Paula Boyd to be one of the best. There has never been a time that I've called or needed assistance that Paula did't respond promptly and professionally. Her professional and caring attitude makes it easy to make a decision in the coverage you need."

"My Husband and I have truly enjoyed doing business with Ms. Boyd for our insurance needs. She has always been so very helpful and attentive to our needs and concerns, and address them as needed to make sure we are satisfied with the services we are rendering. Thank you Ms. Boyd for your love, and patience and providing us with exceptional service..."

"I should have did this a long time ago. I usually don't leave reviews. But for Paula Boyd I will. She is the best State Farm agent in VA. If you live in the Hampton Roads area, Paula should be your State Farm agent. She is genuine, kind, professional, and always on her game. Hands down the best person I've ever dealt with out of any insurance company that I have come across. Thanks Paula for ALWAYS providing great customer service!!"

"I became apart of the State Farm family in June of 2020. Since joining State Farm, my experience has been remarkable. I’ve never been with an agent who truly puts their customer’s needs before their own. I’ve witnessed Paula Boyd sacrifice free time to handle customer needs promptly, stand up for not only myself but other customers until policy corrections are handled accordingly, and continuously inform people within the community about important matters such as life insurance, investment accounts and more! She has been there for me through it all and anyone who is uncertain of what their next insurance move is, should connect with her office. She is loyal, thoroughly knows the business and will move mountains to get you what you need!"

"My wife and I have been assisted by State Farm for more than 20 years, and I can't think of even once that Paula Boyd's team has let us down. With the help we already received with our cars (and there were times...), it made sense to go to them when we bought our home. We've just started our last home loan this month, insured by the last company we'll ever need. Thanks Paula!"

"I have been a client since 2014. I was working in Mississippi when I received a promotion to Virginia. I had a limited time to get things going, I called Paula's Office and she was able to work with me totally by phone and email to get setup so I could hit the ground running. Interestingly though, we have gotten to know each other well and I have yet to meet her in person. I live in Florida now, still with Stste Farm and Paula still handles policies for my rental and kids car insurance. I would recommend her and her staff to anyone in or moving to the Hampton Roads area."

"My husband and I have been with State Farm for over 40 years. Paula Boyd is by far the most friendliest, courteous and professional agent we’ve had! She always greets us with a smile and makes you feel like family. Whenever we’ve needed her, she’s always been right there to help us along the way. Loves that she returns your calls in a very timely manner if you have to leave a message."

"Paula Boyd's State Farm agency has provided professional and caring service to me and my family for over 12 years. We have 2 homes, 2 vehicles and recreational vehicles and over the years I have never found comparable service, especially for the cost. I highly recommend Paula Boyd's State Farm Agency to anyone looking for quality, responsive and compassionate care for your individual or family's physical assets."