State Farm® Insurance Agent Paula Boyd
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carl Slaughter
June 4, 2026
"Paula gave me the best customer service I ever received in anything I needed service in she was so nice and patient with me and I truly appreciate her for that she’s the best !!!"
"Thank you for the amazing review, Carl! It is truly the goal of our team to exceed expectations when it comes to customer service and all insurance needs!"
Travis Boyd
May 31, 2026
"GREAT SERVICE IN THE 757"
"Thank you for the amazing review, Travis! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Tracy Thomas
May 28, 2026
"Paula thank you so much for making this process easy and simple for me and my fiance. You're definitely friendly and informative and without you idk if this process would of been easy. For that I thank you so much"
"Tracy, thank you for the awesome feedback! We truly appreciate it and will work hard to continue going above and beyond! We look forward to serving you many more times in the future! We're here for you anytime!"
Brianna Mounter
May 28, 2026
"Omg, Idk Where To Start But First Off I Must Say Paula Boyd Is Definitely The Sweetest Ever! I Know I Have Called Her Over A Thousand Times And Worried Her Too Death But Yet She Still Remained Sweet And Helpful. Even Down To Me Not Understanding Or Knowing She Was Very Knowledgeable And Helpful. THANK YOU Paula So Much !"
"Brianna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Paula Boyd’s Team—we are always here to help and look forward to serving you again soon!"
Terence Hassan
May 14, 2026
"This agent impressed me with her experience and passion in caring for customers. I found her to be genuinely committed to educating and supporting the community she serves."
"Hey Terence, thank you so much for taking the time to share your positive experience! We love that you had such a great experience! We hope to continue exceeding your expectations with great service and look forward to serving you again soon."
Sonia Marrow
April 30, 2026
"I have been a customer for well over ten years and the customer service has been outstanding. Paula Boyd has provided me with best customer satisfaction for all of my insurance needs. I highly recommend this Agent for all of your insurance needs."
"Sonia, thank you for the amazing review and your loyalty, it means so much to me! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We are here for you!"
Antionette Sedgwick
April 17, 2026
"So grateful for Paula it was such a pleasure to be able to talk to her and with ease the best part was Paula broke down every detail of the policy for me and everything that we were looking for and we are happy."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Paula Boyd’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Karen
March 2, 2026
"Paula was very knowledgeable about my insurance needs. Very kind and professional, I would greatly recommend her for your insurance company"
"Hello Karen, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!"
Roger Morris
February 2, 2026
"Paula Boyd is the most Professional and Friendliest agent I have ever done business with. My wife and I are seniors citizens feel very secure with her handling all of our insurance needs."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Paula Boyd’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
B Todd
November 13, 2025
"Paula really cares about her community. She continues to seek out ways to serve and take care of her policyholders."
"Wow, thank you for the 5-star review, B! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Phyllis albert
November 10, 2025
"I have been working with Paula Boyd for years. She is absolutely fantastic in my opinion. She will answer any question at just about anytime. If she is unavailable to the phone the second you call, she will get back with you in a very reasonable amount of time. She is kind bubbly and smart. She knows her stuff and I am glad that I lucked up to get her when my other agent retired. State Farm overall is the right way to go. I’m very glad that I use them and I have for about 55 years. Paula and State Farm are a winning combination."
"Phyllis, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Paula Boyd’s Team—we are always here to help!Phyllis, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Paula Boyd’s Team—we are always here to help!"
Erica Richardson
October 8, 2025
"Paula was truly amazing and very helpful and knew exactly what I needed and got me all taken care of! Thank you!"
"Thank you for the amazing review, Erica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Tyronn Howard
September 30, 2025
"TY for going above and beyond whenI need something"
"Thank you for the amazing review, Tyronn! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Wycatta Brady
September 28, 2025
"I had such a great experience working with Paula Boyd she was so kind and patient she addressed all my concern most of all she saved me money im pleased to be with my new insurance agent and I would recommend family and friends to Paula because of that Thank you Paula."
An'gela Taylor
September 26, 2025
"She saved me so much money. She was easy to speak with and a joy to work with. Thank you for all your help."
Paul Stokes Sr.
September 5, 2025
"Ms. Boyd is Simply The Best.u This Young Lady Has Her Buisness Together."
Clifton Richardson
August 12, 2025
"Paula Boyd she is a great person she makes sure she get you great rates an her honest remarkable thanks"
"Clifton, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Paula Boyd’s Team is just a call or email away!"
Evelyn Outland
July 11, 2025
"Paula is knowledgeable, approachable (a VERY underrated quality), and efficient. I appreciate that what she did took the guess work out of what o needed to do next and she handled everything beautifully!"
Gary Hunter
June 2, 2025
"Paula Boyd made me feel like I was the most important customer. Courteous, polite, gave me all the information I asked for correctly .and I am proud to say she is awesome. She is a valuable asset to the State farm family.."
Brenda Delores Poole
May 31, 2025
"I walked into Paula’s Office to inquire about coverage and fees! Without an appointment! She was waiting on an appointment so she asked me if I could come back at a specific time! I did! When I returned she had all my paperwork ready! I signed, paid and was out the door with all questions answered! She was professional, polite and sweet!"
Sheila Hill
May 30, 2025
"Ms. Paula Boyd is wonderful! She has a smile that radiates through her voice. She responds to your inquiries promptly which demonstrates her commitment to following through on promises and responsibilities. I love working with Paula!"
Pamela Allen
May 3, 2025
"Paula is the best to work with. She gave us a great rate, very friendly, and thoughtful."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Yorel Jō'kä
April 29, 2025
"Mrs. Paula Boyd provided very prompt, gracious, and knowledgeable service. Her commitment to excellence is without question. Coupled with her diligence, is Statefarm's reasonable rates. I highly recommend Statefarm, and Mrs. Paula Boyd, specifically, to anyone in the market for either auto or life insurance coverage."
"Thank you for your kind words and awesome review! We are delighted to know that you had a great experience with our State Farm office. If you ever need anything, we are always to here to help! "
Aj Johnson
December 20, 2024
"I was a Customer of State Farm Ins. My experience with the Agent "Paula Boyd" was messy. She's a lair and she will miss lead you along with manipulate you. Poor customer service, unprofessional, uncaring and uncooperative. If I could not give her any stars because she do not deserve any. ."
"We’re genuinely sorry to hear that your previous experience with my State Farm Agency was not satisfactory. Your feedback remains important to us, and we’re committed to addressing any prior issues. Please contact us at your convenience so we can re-address your previous rate and claims concerns that were resolved through our Corporate office and try to find another resolution. We’re dedicated to improving our service and our goal is provide everyone with exceptional service."
Keith Andrews
December 4, 2024
"I have all my insurance needs with Statefarm. Thoroughly satisfied."
"Thank you for taking the time to share your thoughts! We’re so glad to know you’re satisfied with the service at our State Farm office and appreciate your loyalty to us for so many years! If you ever have any questions or need assistance, we’re here for you!"